How may days does it take to receive my item?
Orders usually take around 2-5 working days to be delivered to you.

My order has not arrived within the stated delivery time, what should I do?
Our delivery options are fully tracked. If you have not received your order within the times stated for your destination and you have noticed unusual activity on your tracking number, please contact us on info@chicbysisters.com for help or you can WhatsApp chat on 0096899326161

How can I change my home address or phone number?
Changing your details could not be easier, you can change it in the accounts section on the top right of the homepage or if you’re finding it a problem you can just send an email to info@chicbysisters.com for help or you can WhatsApp chat on 0096899326161

What do I do if my item is damaged?       
Here at Chic.bysisters, our team takes special care of each order to ensure your order reaches you in perfect condition. On the odd occasion that you do receive a damaged item, If it is approved, then your refund will be processed, and a credit will automatically be applied to your account or original method of payment, within a certain amount of days, excluding the delivery charges.

How quickly can I return an item?
Kindly refer to our return policy

How can I pay?
When shopping at Chic.bysisters, you can be assured of an easy-to-navigate and secure site that provides easy and secure payment solutions to cater for all your needs. Currently, we accept cash on delivery (COD) and if you wish to make payment online we also accept Visa & Mastercard or bank transfer

What are the delivery charges?
The delivery charge throughout Muscat is OMR 2.000 delivery is free on purchase over RO 49